Privacy Policy

Lowell Plan / Lowell Development & Financial Corporation
Effective Date: June 23, 2026 

The Lowell Plan and Lowell Development & Financial Corporation are Massachusetts nonprofit organizations committed to protecting the privacy of our website visitors, donors, volunteers, and program participants. This Privacy Policy explains how we collect, use, and safeguard your information when you visit lowellplan.org and ldfc.org.

1. Information We Collect

We may collect the following types of information:

  1. Personal information you provide voluntarily, such as name, email address, mailing address, or phone number.

  2. Donation and payment information processed securely through third-party payment processors.

  3. Communications you send to us, including event registrations and volunteer applications.

  4. Automatically collected data, such as IP address, browser type, and pages visited via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  1. Communicate about our programs, events, and fundraising activities.

  2. Process donations and send gift acknowledgments (as required by Massachusetts and federal law).

  3. Respond to your inquiries and fulfill volunteer or service requests.

  4. Improve our website, monitor website activity, and understand how visitors use it.

  5. Comply with applicable laws, including Massachusetts nonprofit regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

  1. With trusted service providers (e.g., payment processors, email platforms) who are contractually bound to protect your data.

  2. As required by law, court order, or to comply with legal obligations under Massachusetts or federal law.

  3. With your explicit consent for specific stated purposes.

4. Donor Privacy

We respect the privacy of our donors. Donor names and giving information are kept confidential and are not shared or sold to other organizations. Anonymous gifts are honored upon request. Our practices comply with the Donor Bill of Rights and Massachusetts charitable solicitation law (M.G.L. c. 68).

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve our site. We do not use tracking technologies for advertising purposes.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, or disclosure. All financial transactions are processed using industry-standard SSL encryption. While no system is completely secure, we take our responsibility to protect your data seriously.

7. Your Rights

You have the right to:

  1. Access, correct, or request deletion of your personal information.

  2. Opt out of promotional communications at any time by clicking "unsubscribe" or contacting us directly.

  3. Request that we not contact you for fundraising purposes.

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Lowell Plan / Lowell Development & Financial Corporation

660 Suffolk Street, Suite 120
Lowell, MA 01854
(978) 459-9899

Lowell Plan
Melissa Surprenant: melissa@lowellplan.org

Lowell Development and Financial Corporation
Germaine Vigeant-Trudel: germaine@ldfc.org